Frequently Asked Patient Questions
Q. Do I have to have an appointment or can I just "walk-in"?
A. We understand your life is busy, so our office tries to accommodate walk-in exams whenever possible. We do, however, recommend an appointment, especially if you have limited time, as our scheduled appointments take priority. During our busiest periods, walk-in patients risk having longer waits to see the doctor, or possibly being rescheduled if we are already overbooked. The easiest times to attempt to walk-in are weekdays mid-morning and early afternoon. Our Saturday office hours work by appointment only at this time. Due to the involvement of their exam, young children, patients with disabilities, or new contact lens wearers, may be required to schedule an appointment. If you find you have a day that will be convenient for your exam, call us that morning and we can advise you as to the best time to arrive, with as little waiting as possible.
Q. How much does an eye exam cost?
A. A routine vision exam for glasses starts at $64.00. The nature of some eye problems may require more involved examination, additional testing or treatment, and therefore may incur additional fees. A basic contact lens exam is $94.00. If you require a more specialized contact lens fitting or need bifocal correction and want to wear contact lenses, there is a modest additional cost. Medical exams to monitor or diagnose conditions such as diabetes, glaucoma, macular degeneration, infections, etc. are priced based on extent of examination and needed treatment and cannot be determined prior to your visit. Please ask a staff member if you have questions regarding our fees.
Q. Will I receive a written prescription after the exam? Will the prescription be accepted anywhere?
A. We will supply a written prescription and summary of your exam as you leave the office.The prescription is valid anywhere in the U.S.
Q. I had an eye exam a little over a year ago, and my vision seems fine. Why do I need another exam?
A. We think it is important that all of our patients receive an annual eye exam. Your vision can change over a 12-month period and many eye diseases do not cause symptoms in their early stages. A regular check-up enables us to uncover any sight-threatening ocular conditions that can develop, unnoticed by you.
Q. Will you accept my insurance plan?
A. For the convenience of our patients, we accept most vision plans for whatever portion of the examination cost the plan covers. Please call our office prior to your visit to give us your insurance information, and we will be happy to confirm your coverage and benefits.
Q. Why does it cost more for a contact lens exam?
A. We do additional testing with contact lens patients to measure the curvature of the eye, as well as taking into consideration your lifestyle needs, such as work envirmonment, ocular health, and past experiences with contact lenses.This enables our doctors to ensure that you are prescribed the lens that optimizes fit, comfort, and eye health. We also do an evaluation after you have worn the lenses for a given period to make sure there are no complications.
Q. Why am I required to return for a contact lens evaluation?
A. Because not all contact lenses work for everyone, follow-up care is very important. Follow-up visits may be required if you are a new patient in our office, a new contact lens wearer, a new type of lens is recommended, or if other contact lens wearing problems have occurred. It is our duty to ensure that your eyes are the healthiest they can be while wearing contact lenses and sometimes problems take a few days to show up. Your follow-up visit will allow you to rest easy, knowing that your contacts are doing their best for your eyes. Please note, if your doctor schedules you to return for follow-up of your contacts, your prescription will not be finalized until that visit is completed.
Q. Aren’t all contact lenses the same? Shouldn’t I just buy the cheapest ones?
A. They are not all the same. The contact lens companies spend millions of dollars every year to improve their lenses and regularly introduce new and better technology. You wouldn’t want to buy a five-year-old computer. For the same reason, it’s best to keep current and wear the latest and best lenses. Right now the companies are introducing new lens materials that allow much more oxygen to pass through, making them healthier to wear and enabling people to wear them in comfort for 14 hours or more per day. We recommend these new materials to most patients, even though they cost a little more, because we think they are better for their eyes in the long run.
Q. Will my contact lens prescription allow me to buy any brand of lens I want?
A. Your prescription is for a specific brand of contact lens that my examination and experience tell me is best for your vision and ocular health. Substitutions can not be made unless approved by the doctor.
Q. Is it safe to wear a contact lens with a small tear in it?
A. A torn lens can damage the delicate outer tissue of your eye and lead to serious infection. If you tear a lens and do not have a replacement, come into the office right away and we will provide, at no charge, a lens that you can wear until your new supply arrives.